[DRAFT: complete the items in square brackets and have this reviewed before publishing. Also confirm PYC’s ICO registration: most letting and management businesses processing personal data must pay the ICO data protection fee.]
PYC Property (“we”), [CONFIRM: registered company name and number], [CONFIRM: confirmed office address]. Contact: info@pycpropertyservices.co.uk.
Information you send via our enquiry form, phone or email: typically your name, contact details, property address or postcode, and the content of your message. Our website may also collect limited, anonymised analytics data via cookies. [CONFIRM: name your analytics tool here, and add a cookie notice if one is used.]
To respond to your enquiry, provide and administer our property management services, and meet our legal and regulatory obligations. Our lawful bases under UK GDPR are consent (when you contact us), performance of a contract (when we manage your property) and legitimate interests (running and improving our business).
Only where needed to deliver our services (for example vetted contractors attending a repair, referencing providers or deposit protection schemes) and where the law requires it. We never sell your personal data.
Enquiry details are kept for up to [CONFIRM] months if you do not become a client. Client and tenancy records are kept for the duration of our engagement and for six years afterwards, in line with standard limitation periods.
You can ask for a copy of the personal data we hold about you, ask us to correct or delete it, or object to how we use it, by emailing info@pycpropertyservices.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Last updated: [CONFIRM date on publication].
